Privacy Policy

When you visit our website, make a donation, or contact us, we may collect:

• Personal Information: Name, email address, phone number, postal address, and PAN or other information required for donation reporting, receipt generation, or issuance of applicable donation certificates, including Form 10BE where applicable.
• Payment Information: When you make a donation, payment details are collected and processed directly by our secure third-party payment gateway. We do not store your card, UPI, or bank details on our servers.
• Technical Information: IP address, browser type, device information, and pages visited are collected automatically to help us improve your experience on our website.
• Communication Information: Any information you share with us through the contact form, email, or phone when you reach out to us.

We use the information you provide to:

• Process your donation and send you a receipt
• Issue your 80G Tax Certificate, where applicable
• Send you a Seva Certificate acknowledging your contribution
• Share Mahaprasadam or spiritual gifts to your provided address, where opted for
• Respond to your questions or requests
• Improve our website and the services we offer
• Send you updates about our seva activities, only if you have given us permission to do so

We do not use your personal information for any purpose other than what it was collected for, unless you give us clear consent.

By providing your personal information to make a donation, request a certificate, or contact us, you consent to its collection and use for that specific purpose.

If we wish to use your information for a secondary purpose, such as sending promotional updates, we will ask for your explicit consent, or give you a clear option to decline.

You may withdraw your consent at any time by writing to us at info@adhyatmikseva.org.

All online donations are processed through secure, industry-standard third-party payment gateways. These providers use SSL encryption to protect your payment information during transmission.

We do not store your credit card, debit card, UPI, or net banking details on our servers.

Your payment information is used solely to complete your donation.

All donations received through this website are utilized by the Hare Krishna Movement to perform Adhyatmik Seva, support Food Distribution, Cow Protection, and serve devotees, in accordance with our spiritual mission.

Please refer to our Refund Policy for information regarding cancellations or refunds of donations.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

We may share your information only with:

• Trusted service providers who help us process payments, send communications, or maintain our website — and only to the extent necessary to perform their service
• Government or regulatory authorities, where required by law (for example, in relation to 80G tax compliance)

All third-party service providers are required to protect your information and use it only for the purpose we've authorized.

If you wish to make your donation anonymously, please let us know at the time of donating or by contacting us afterward, and we will honor your request wherever possible.

Our website uses cookies — small data files stored on your device — to:

• Keep you logged in during your session
• Understand how visitors use our website
• Improve your browsing experience

Cookies used on this website do not personally identify you to other websites. You can choose to disable cookies through your browser settings, though this may affect some website features.

We follow reasonable, industry-standard security practices to protect your personal information against loss, misuse, unauthorized access, alteration, or disclosure. This includes SSL encryption for data transmission and restricted access to stored information.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including the period required for tax, accounting, or legal record-keeping under Indian law, after which it is securely deleted or anonymized.

In accordance with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal and regulatory obligations
• Withdraw consent for any optional use of your information (such as promotional communication)
• Raise a grievance regarding how your data is handled

To exercise any of these rights, please contact us using the details below.

Our website and donation services are intended for use by individuals who are at least the age of majority in their jurisdiction. If a minor wishes to contribute seva, we ask that this be done under the supervision and consent of a parent or guardian.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.